Reader

Consumer (individual purchasing for non-business purposes) has the right to withdraw from a distance contract within 14 days of receiving the goods (or concluding a service contract) without giving any reason. Exceptions: • digital content provided immediately with explicit prior consent that the right of withdrawal is forfeited; • individually manufactured or clearly personalized goods; • sealed health/hygiene products if the seal has been removed; • services fully performed with an explicit request to start performance before the 14-day period; • perishable goods, etc., as provided by law.